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How to get the DisconnectTimestamp from Amazon Connect call in NodeJS
My call recordings are being pushed at S3 and stored with contactId_timestamp.wav as filename.
For now i can get/download the files by specifically providing the file name as key, now i wanted to crea...
Abdul Qayyum
Votes: 0
Answers: 1
Can Amazon Connect retrieve the error message from a lambda function?
Is it possible to capture a thrown error message from a lambda function in Amazon Connect?
Example lambda throwing an error:
exports.handler = async (event) => {
throw new Error('some error mes...
denysonique
Votes: 0
Answers: 2
How to test StartChatContact API in Postman? | "Unable to determine service/operation name to be authorized"
I am trying to start AWS connect chat from a third-party application. I have implemented StartChatContact in Postman, which gives a participant token that is further used in CreateParticipantConnectio...
Rehan CH
Votes: 0
Answers: 1
How to troubleshoot Amazon Connect CCP error "awsapps.com refused to connect"
I have added the domain (https://localhost:9111) in approved regions of my amazon connect instance but i am still getting the Refused to Connect error, in inspection/console i have found Refused to di...
Abdul Qayyum
Votes: 0
Answers: 1