1 year ago

#383594

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kudlatiger

AcquireTokenException : we need to refresh credential for this account

I am unable to login to my Visual Studio 2019 and I get the warning message We need to refresh the credentials for this account

Based on input from Visual Studio 2017 - How to fix error: We could not refresh the credentials for the account , I have deleted the folder "C:\Users\{username}\AppData\Local\.IdentityService" but it did not resolve the issue

I have checked the logs and I see below message

AcquireTokenException: AADSTS50076: Due to a configuration change made by your administrator, or because you moved to a new location, you must use multi-factor authentication to access

I am using Microsoft Authenticator app to authenticate the request but refresh error keep pops in even though I successfully authenticate myself.

Note: I have ZScalar as firewall. I have even tried switching off ZScalar, but no luck

visual-studio

authentication

visual-studio-2019

multi-factor-authentication

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