1 year ago

#302238

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Adriano Zanfei

nest-device-access payment error with credit card

I am trying to set up my personal Google account with nest-device-access. I am following the instructions and I am trying to pay the one time $5.00 fee.

I am going to this page: https://console.nest.google.com/device-access/tos and when I click on the "Continue to Payment" button in order to complete the one-time-fee, a list of my payment method is presented. None of the are working. I select of of my credit cards and after been asked for the verification code from the bank, the following error appears "An unexpected error has occured. Please try again later [OR-RWE-02]"

error OR-RWE-02

My google account is in good standing. I have multiple payment method active and the information is valid because I have active monthly subscriptions.

I also get in touch with the bank and they told me that the problem seems to be related to the strong authentication method applied which is not compliant to PSD2 required into the CE

What am I missing?

console

device

payment-processing

fee

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